Samsung TV accessibility audio & video features

How to Enable Accessibility Features for Visually or Hearing Impaired Users on Samsung TV

Discover how to use Samsung TV's accessibility features like closed captions, audio descriptions, voice guides, and sign language zoom to enhance viewing for visually or hearing impaired users.

Samsung TVs offer a range of accessibility features designed to support visually and hearing impaired users. These include voice guides, closed captions, audio descriptions, and sign language zoom, ensuring an inclusive viewing experience. Below, we'll walk you through how to enable and use these features effectively.

1. How to Access Accessibility Shortcuts on Samsung TV

Accessibility shortcuts provide quick access to essential features. Here's how to activate them:

1. Press and hold the +/- (Volume) button on your remote control for 2 seconds or more.
2. A menu will appear, allowing you to toggle features like Voice Guide, Picture Off, Audio Description, Subtitle, High Contrast, Zoom Menu, and more.

- On the Standard Remote Control, press the AD/SUBT. button or press and hold the MUTE button.

- Note: The shortcut menus may vary depending on your TV model or geographical location.

2. How to Use Voice Guide for Visually Impaired Users

Voice Guide provides spoken descriptions of menu options and TV functions. Follow these steps to enable it:

1. Navigate to Settings > Accessibility > Voice Guide.
2. Select On to activate the feature.

- Voice Guide will describe channel changes, volume adjustments, program schedules, and more.

- Even if Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts remains active.

3. How to Enable Closed Captions for Hearing Impaired Users

Closed captions display text on the screen to accompany dialogue and sound effects. Here's how to activate them:

1. Press the AD/SUBT. button on your remote control.
2. Select Subtitles from the menu.

- You can customize subtitle appearance in Settings > Accessibility > Subtitles.

4. How to Use Audio Descriptions for Visually Impaired Users

Audio descriptions provide narration of visual elements during pauses in dialogue. To enable this feature:

1. Press the AD/SUBT. button on your remote control.
2. Select Audio Description from the menu.

- Not all programs support audio descriptions. Check the program guide for availability.

5. Additional Accessibility Features

Samsung TVs also offer features like:

- Sign Language Zoom: Enlarge the screen area where sign language appears.

- High Contrast Mode: Enhances visibility for users with visual impairments.

- Colour Inversion: Reverses colours for better readability.

Supported Samsung TV Models

These features are available on most modern Samsung TV models, including the QLED, Neo QLED, and Crystal UHD series. Refer to your user manual for specific compatibility details.

Related Samsung Support Topics

- How to customize subtitle settings on Samsung TV

- How to troubleshoot audio description issues on Samsung TV

- How to reset accessibility settings on Samsung TV