Is the crease on the unfolded Galaxy Z Fold5's main screen a defect?

The crease on the unfolded Samsung Galaxy Z Fold5's main screen is a normal characteristic due to its flexible Ultra Thin Glass (UTG) design, not a defect.

The crease on the unfolded Samsung Galaxy Z Fold5's main screen is a normal feature, not a defect. This occurs because the device uses Ultra Thin Glass (UTG) technology, which allows the screen to fold while maintaining durability and smoothness when unfolded.

1. Why does the Galaxy Z Fold5 have a crease on the unfolded screen?

The crease is a result of the foldable design and the use of Ultra Thin Glass (UTG) technology. The UTG material enables the screen to bend repeatedly without damage, but it also leaves a visible crease at the fold line. This is a standard characteristic of foldable devices and does not indicate a manufacturing defect.

2. Does the crease affect the display quality or performance?

No, the crease does not impact the display quality, lifespan, or performance of the Galaxy Z Fold5. The screen maintains excellent clarity, color accuracy, and responsiveness when unfolded. The crease is primarily a cosmetic feature and does not interfere with the user experience.

3. Why is the crease still visible even after unfolding?

- The crease is a natural result of the folding mechanism and the thinness of the UTG material.

- The fold line creates a slight physical indentation, which becomes more noticeable when the screen is fully unfolded.

- The crease is minimized through advanced engineering, but it cannot be completely eliminated due to the nature of foldable displays.

4. Supported Samsung Galaxy devices with similar characteristics

The crease is a common feature in foldable devices such as the Galaxy Z Fold series (including Galaxy Z Fold5, Galaxy Z Fold4, and future models) and the Galaxy Z Flip series. These devices utilize flexible display technology, which inherently includes a fold line.

5. Additional things to check

1. Ensure the screen is clean and free from debris, as dirt or scratches may make the crease appear more noticeable.
2. Verify that the device is functioning properly, including touch sensitivity and display brightness, to rule out any actual defects.
3. If the crease appears significantly deeper or uneven, contact Samsung Support for further assistance.

6. Related Samsung support topics

• How to care for your Samsung Galaxy Z Fold5's display

• Understanding the benefits of Ultra Thin Glass (UTG) in foldable devices

• Troubleshooting display issues on Samsung Galaxy devices