How to Use Bixby Text Calls on Samsung Galaxy Phones

Learn how to enable and use Bixby Text Calls on Samsung Galaxy devices, including setup steps, Wi-Fi calling restrictions, and accessing call transcripts.

Bixby Text Calls allow you to answer calls using text instead of voice, ideal for situations where speaking isn't convenient. This feature uses Bixby's voice automation to relay your typed responses to the caller while displaying their spoken words as text on your screen.

1. Why Use Bixby Text Calls?

Bixby Text Calls are perfect for moments when you're in a meeting, driving, or simply prefer not to speak. The feature transcribes the caller's speech into text and reads your typed replies aloud, maintaining seamless communication without verbal interaction.

2. How to Enable Bixby Text Calls

To activate Bixby Text Calls, follow these steps:

1. Open the Phone app on your Samsung Galaxy device.
2. Tap the three-dot menu icon in the top-right corner.
3. Select Settings.
4. Enable Text Call under the Accessibility or Call settings.

3. Disabling Wi-Fi Calling for Bixby Text Calls

Bixby Text Calls require cellular connectivity and cannot function with Wi-Fi calling enabled. To disable Wi-Fi calling:

1. Go to Settings.
2. Tap Connections or Network.
3. Select Wi-Fi Calling and toggle it off.

- Note: This restriction applies because Bixby Text Calls rely on cellular networks for real-time transcription.

4. Using Bixby Text Calls During Calls

Once enabled, Bixby Text Calls work automatically for incoming and outgoing calls. Here's how to interact during a call:

1. When a call comes in, tap the Text Call option instead of answering directly.
2. Type your response using the on-screen keyboard.
3. Bixby will read your message aloud to the caller.
4. Read the caller's spoken words displayed as text on your screen.

5. Accessing Call Transcripts

All Bixby Text Call conversations are saved as transcripts within the Phone app. To review past interactions:

1. Open the Phone app.
2. Navigate to the Call Log or Transcripts section.
3. Select the specific call to view the full text exchange.

6. Supported Samsung Galaxy Devices

Bixby Text Calls are available on select Samsung Galaxy smartphones, including the Galaxy S24, Galaxy S25, Galaxy Z Fold, Galaxy Z Flip, and newer Galaxy A series models. Ensure your device runs the latest software version for optimal functionality.

7. Additional Things to Check

If Bixby Text Calls aren't working as expected, consider these troubleshooting tips:

- Verify that cellular data is active and Wi-Fi calling is disabled.

- Restart your device to refresh Bixby services.

- Ensure your device's microphone and speakers are functioning properly.

8. Related Samsung Support Topics

- How to update Bixby on Samsung Galaxy devices

- Troubleshooting call quality issues on Samsung Galaxy phones

- Managing accessibility features on Samsung Galaxy devices