How to Transfer WhatsApp Chats to a New Samsung Galaxy Phone

Learn how to seamlessly transfer WhatsApp chats to your new Samsung Galaxy device using Google Drive backup, including troubleshooting tips for failed restores, missing backups, and account verification issues.

To transfer WhatsApp chats to a new Samsung Galaxy phone, you need to create a backup on your old device, install WhatsApp on the new phone, verify your phone number, and restore the backup during setup. This process works across most Galaxy devices, including the Galaxy S24, Galaxy Z Fold, and Galaxy A series.

1. How to Transfer WhatsApp Chats to a New Samsung Galaxy Phone

1. Open WhatsApp on your old phone and go to Settings.
2. Select Chats from the menu, then tap Chat Backup.
3. Choose your Google account and tap Back Up to save your chats to Google Drive.
4. On your new Samsung Galaxy phone, download and install WhatsApp from the Play Store.
5. During setup, enter your phone number and verify it using SMS or a voice call.
6. When prompted, tap Restore to recover your chats from the Google Drive backup.

2. What to Do If WhatsApp Backup Fails

- Ensure your Google account is correctly linked on both devices.

- Check that your Google Drive has enough storage space for the backup.

- Make sure your phone number matches the one used for the original backup.

3. Supported Samsung Galaxy Devices

This method works on most Samsung Galaxy devices running Android 10 or later, including the Galaxy S24, Galaxy S25, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series phones.

4. Why WhatsApp Backup Might Not Work

- The backup was deleted or corrupted on Google Drive.

- Your Google account permissions were changed or revoked.

- The phone number used for verification differs from the backup owner's number.

5. Additional Things to Check

1. Ensure your Google account is signed in on both devices.
2. Verify that your internet connection is stable during backup and restore.
3. Check if WhatsApp is updated to the latest version on both phones.
4. If using a dual-SIM phone, ensure the correct SIM card is active during verification.

Related Samsung Support Topics

- How to free storage space on Samsung Galaxy devices

- How to use Smart Switch on Samsung Galaxy phones

- How to clear cache files on Samsung Galaxy devices