How to Track Your Galaxy S24 Pre-Order

Learn how to track your Galaxy S24 pre-order using your Samsung account, order confirmation email, or Aramex tracking system for real-time delivery updates.

To track your Galaxy S24 pre-order, log in to your Samsung account on Samsung.com or use the tracking link provided in your order confirmation email. Once your order is processed and collected by Aramex, the link will redirect you to their tracking system for real-time updates.

1. How to Track Your Galaxy S24 Pre-Order

Follow these steps to track your Galaxy S24 pre-order:

1. Log in to your Samsung account on Samsung.com.
2. Navigate to the "My Orders" section to view your pre-order details.
3. Use the tracking link included in your order confirmation email for direct access to the tracking system.
4. Once your order is collected by Aramex, the tracking link will redirect you to their system for real-time updates.

2. Why Tracking Links May Not Work Immediately

Tracking links may not provide updates immediately after placing your pre-order. Here are some reasons why:

- The order is still being processed and has not been shipped yet.

- The shipping carrier (Aramex) has not updated the tracking status.

- The tracking link requires manual activation by the carrier.

3. Supported Samsung Galaxy Devices

This tracking method applies to pre-orders for the following Samsung Galaxy devices:

- Galaxy S24 series
- Galaxy S25 series
- Galaxy S26 series
- Galaxy Z Fold series
- Galaxy Z Flip series
- Galaxy A series

4. Additional Things to Check

Ensure the following to avoid tracking issues:

1. Verify that your Samsung account is linked to the pre-order.
2. Check your spam or junk folder for the order confirmation email.
3. Confirm that your shipping address is correct in your Samsung account.

Related Samsung Support Topics

→ How to create and manage a Samsung account

→ How to check order status on Samsung.com

→ How to contact Samsung customer support for order issues