Why is the LED on my Galaxy Buds3 charging case not working?

Fix LED issues on Samsung Galaxy Buds3 and Buds3 Pro charging cases caused by firmware updates, power interruptions, or charging errors.

If the LED on your Samsung Galaxy Buds3 or Buds3 Pro charging case is not working, it may be due to an interrupted firmware update or insufficient power during the process. Follow these steps to resolve the issue.

1. Fixing LED Issues on the Charging Case

1. Place the earbuds into the charging case and close the cover.
2. Charge the case using a cable charger for at least 15 minutes.
3. Open the cover of the charging case and open the Galaxy Wearable app.
4. Check if the charging case and earbuds batteries are above 20%.
5. If the battery level is above 20%, disconnect the cable charger.
6. Put the earbuds back into the charging case and leave them with the cover closed for at least 10 minutes.

2. Additional Things to Check

- Ensure the charging cable and adapter are functioning properly.

- Verify that the charging case is not exposed to extreme temperatures.

- Check for any physical damage to the charging case or earbuds.

3. Supported Samsung Galaxy Devices

This guide applies to the following Samsung Galaxy devices:

- Galaxy Buds3

- Galaxy Buds3 Pro

4. Why the Issue Happens

- The LED may not work if the charging case is opened during a firmware update.

- Insufficient power during the update process can cause the LED to malfunction.

5. When Updates May Not Appear

- Updates may not appear if the charging case is disconnected from power during the update.

- Network connectivity issues can delay firmware updates.

Related Samsung Support Topics

- How to update firmware on Samsung Galaxy Buds3 and Buds3 Pro

- Troubleshooting charging issues on Samsung Galaxy Buds3

- How to use the Galaxy Wearable app with Samsung Galaxy Buds3