How to Use a Digital ID in Samsung Wallet

How do I present my Digital ID from Samsung Wallet?

Learn how to present your Digital ID using Samsung Wallet on supported Galaxy devices. Includes QR/Barcode and ID document presentation methods.

You can present your Digital ID from Samsung Wallet in two ways: using a QR/Barcode or showing the full ID document. Both methods require authentication for security.

1. How to present your Digital ID via QR/Barcode

1. Open the Samsung Wallet app on your Galaxy device.
2. Go to the "Quick access" tab.
3. Scroll through your cards and tap on your Digital ID.
4. Authenticate using biometrics (fingerprint or face recognition).
5. Navigate to the card details page and scan the displayed QR/Barcode at the reader.

2. How to present your ID document from Samsung Wallet

1. Launch the Samsung Wallet app on your phone.
2. Select the "Quick access" tab.
3. Find your Digital ID and tap on it.
4. Authenticate using your fingerprint, face recognition, or PIN.
5. Go to the ID document page and show the document to the verifier.

Supported Samsung Galaxy devices

Digital ID functionality is available on select Galaxy devices, including the Galaxy S24, Galaxy S25, Galaxy Z Fold series, Galaxy Z Flip series, and newer Galaxy A models. Ensure your device runs the latest software version for optimal performance.

Additional things to check

- Ensure your Samsung Wallet app is updated to the latest version.

- Verify that your Digital ID has been successfully added to the app.

- Check your device's battery level and connectivity before presenting your ID.

Why the issue happens

- Authentication failures due to incorrect biometric settings or low battery.

- Outdated Samsung Wallet app or unsupported device model.

- Temporary server issues preventing access to your Digital ID.

Related Samsung support topics

• How to add a Digital ID to Samsung Wallet

• Troubleshooting Samsung Wallet authentication issues

• Updating Samsung Wallet on Galaxy devices